Politique d’expédition

Shipping Policy

We’re excited to deliver your personalized nursery pieces with care and clarity. Please review the details below.

Shipping Rates

  • Shipping costs are calculated at checkout based on the destination country. Rates may vary depending on your location and local courier services.

Processing Time

  • All items are custom-made to order
  • Please allow 5–7 business days for processing
  • During peak seasons, processing times may be slightly longer — thank you for your patience

Design Preview

You will receive a design preview of your personalized print within 2–3 days after ordering, so you can confirm the final layout before production begins.

Estimated Delivery Times

After processing, standard delivery typically takes:

  • 5–10 business days to most destinations worldwide
    Please note: Delivery times may vary depending on your location, customs clearance, and local courier conditions.

Order Tracking

Once your order has shipped, you’ll receive a tracking link via email so you can follow your parcel in real-time.

Customs, VAT & Duties

We typically ship all orders using DDP (Delivered Duty Paid), which means we prepay VAT and import duties on your behalf whenever possible.
However, customs regulations vary by country, and in some cases, local authorities may still require taxes or fees to be paid before delivery.

➡️ Any additional charges imposed by your country’s customs office are the responsibility of the customer.
We recommend checking your local import policies to avoid surprises.

Please note that parcels may be subject to customs clearance, which could occasionally lead to delays.
We work closely with trusted logistics partners to minimize disruptions and unexpected fees.